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  • Student Complaint Form Process

    Should you find yourself in conflict with a college process or policy—academic or non-academic—or if you are dissatisfied with the delivery of services provided by a college faculty or staff member, you can fill out a Student Complaint Form online to seek resolution. Please read the following guidelines prior to filing a complaint.  

    Academic Complaint Procedures

    If you have a classroom-related problem, please follow these guidelines:

    1. When appropriate, talk directly with the instructor and try to resolve the issue informally.
    2. If dissatisfied with the outcome, complete all of the appropriate sections of the Student Complaint Form below. Click "Submit" to email the completed form. You will be contacted within two business days concerning an appointment with the appropriate Dean.
    3. If still dissatisfied, schedule an appointment with the Provost.

    Non-Academic Complaint Procedures

    If you have a problem that is not classroom or academic related with either the college and/or with another student, please follow these guidelines:

    1. When appropriate, attempt to resolve the complaint informally with the person who may be responsible for the dissatisfaction.
    2. If dissatisfied with the outcome, complete the appropriate sections of the Student Complaint Form. Click "Submit" to email the completed form. You will be contacted within two business days concerning an appointment with the appropriate supervisor.
    3. If steps 1 and 2 do not resolve the complaint, schedule an appointment with the Dean of Student Engagement.
    4. If still dissatisfied, schedule an appointment with the Provost.

    Based upon the nature of the complaint, the respective administrator will meet with all parties involved and will issue any decisions/actions in writing.

    NOTE  The basis on which a grade has been awarded may not be challenged under this complaint procedure. (See “Student Academic Grievance Procedure”).
    Disciplinary matters are kept confidential to the extent required by law.

    Click below to continue the Complaint Form Process. 

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