Information Technology Services
Edison Community College

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Volume I, Number 4 September 4, 2001 Published by Edison ITS

Client Services Hires Two New Technicians

The Client Services unit of I.T.S. is pleased to introduce two additions to its staff: Jeff Collett and Charles “Chuck” Steel. I.T.S. sought individuals with strong customer service orientation and we believe that we have found new Edison stakeholders uniquely qualified in that arena.

Jeff Collett is a Piqua resident and comes to us as a recent graduate of Ohio University. His degree is in Communication Systems Management. He previously worked in the Information Technology department for A.M. Leonard and thus brings hardware, networking, and software support knowledge with him. He has a strong background in interpersonal communications and customer service.

Chuck Steel is a Medway resident and brings MCP + Internet, and MCSE certifications to Edison's I.T.S. organization. He has a strong computer background, having been responsible for the maintenance of all client hardware and software at his previous employer. He was also the network administrator and managed his company's servers. His server experience includes Microsoft Exchange 5.5 and Proxy Server. Chuck brings a strong customer service background to the Edison community.

Please welcome them as they become a part of our Edison community.


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