Continuous Quality
Improvement Steering Committee
PROCESS IMPROVEMENT TEAMS
CQI Process
Manual
The following teams
are currently working:
|
Academic
Deficiency Notices |
Minutes
To review and
recommend changes to the CQI Steering Committee regarding the
ADD/DROP/REFUND policies in order to increase operational efficiency
and student success.
Minutes
To meet the students
need for books and course materials. To apply charges to student
accounts for payment or billing.
Minutes
|
Disaster
Planning Process Team
|
To
develop a comprehensive plan that addresses an extended closure of one
or more campuses due to a disaster.
Minutes
Create a
process for designing and producing printed material to support departmental activities,
excluding classroom materials.
Minutes
| Flowchart
| E-mail/Exchange/LAN
CQI Committee |
Determine procedure for the creation of, training for and terminating usage rights of staff electronic accounts including e-mail (Exchange), LAN and keycard access.
Minutes
Establish a process and timeline for external event planning. External events are all Edison Community College events held on campus to which the public is invited.
Minutes
External Events Process/Timelines
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The charge to the team is to review the current procedures and to recommend ways of better driving the timely and efficient entering of students' final grades.
Minutes
To review and to make
recommendations on the process used to complete graduation checks.
Minutes
|
ITS
- Academic
Lab Deployment |
To address
needed computer lab design, enhancement, and implementation.
Minutes
| Flowcharts
To address
rapid and efficient customer service protocol in the areas of computer information
technology.
Minutes
|
ITS -
Online Course Support |
To address
the technical development, training processes, and support of online courses.
Minutes
| Flowcharts
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To identify and examine the attendant issues surrounding evening coverage and support, including supervision, emergencies, safety/security, etc.
Minutes
|
Non-Faculty
Staff Hiring Policy Committee |
To
review current hiring and placement protocols for the non-faculty staff.
Minutes |
Flowchart Hiring |
Flowchart Transfer
|
Non-Federal Work Study Process |
To review
pre-hiring administration, monitoring of employment, and payment-related
issues regarding student workers.
Minutes
|
Online
Academic Design Team |
Design a process for assuring
academic integrity of online classes, including the incorporation of
core values.
Minutes
Review, evaluate and propose
changes to the Edison web site to promote increased user
satisfaction.
Minutes
Developing a comprehensive campus-wide orientation program
for new faculty and staff.
Minutes
Define
processes and procedures determining need for permanent visitor, and
disability permits, purchase/delivery processes, and enforcement
practices.
Minutes
To review the
payroll process and to make any improvements, if necessary, in
order to pay employees on time and in the right amount.
Minutes
|
Policies, Procedures and Process Team |
To
discover and identify new and existing policies that should be put into
effect with the introduction of the User Account initiative.
Minutes
To address
general and specific purchasing processes in view of Datatel implementation.
Minutes
| Flowcharts
|
Registration/Admissions/Advising
|
To address
issues related to admissions, registration, advising, and payment at DCC and Piqua
relevant to Datatel implementation.
Minutes
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The team is
being directed to devise a checklist-type information sheet that will
give guidance for those preparing to retire. It should include but not
be limited to action timelines, steps taken with retirement-related
organizations and with Edison Community College, and possible contact
information.
|
Room
Reservation/Scheduling/Reservations/Maintenance |
To address
the room scheduling process.
Minutes
| Flowcharts
Define and deploy a multi-faceted
complaint process that includes aggregating, analyzing, and responding
to student and stakeholder complaints.
Minutes
|
Student
Recognition Selection/Mentoring Team |
Develop
process for identifying and cultivating students who are potential
candidates for local, state, and national recognition.
Minutes
Student Email was identified as: a
process for providing Edison students with a solid, more global form of
communication with only one login and password to access the Edison
network for document storage on a designated “Z” drive, an Edison Email
account, WebAdvisor for personal information, and Blackboard for online
instruction.
Minutes
Investigate and recommend a process for
determining social security number needs, access, and protection
throughout the college.
Minutes
Define the process or
processes used to determine support needs for students and staff.
Minutes
To develop a process for setting
targets that will be used to monitor our performance, many of which
will be posted to our Dashboard/Balanced Scorecard.
Minutes
To establish steps and
corresponding timelines necessary to implement the Student User
Account system, including the defining of specific needs and dates
of completion from supporting committees.
Minutes
Define and implement
procedures for out of class testing including DSS, work schedule,
including special accommodations for special reasons
Minutes
Review and make recommendations on the college web site to make it
more of a recruitment/retention tool.
To study
policies and procedures impacting the operation of the college weight
room, including hours of service, staffing, safety concerns, and
equipment maintenance and replacement.
Minutes
-
To place work-study students into area
classrooms through the America Reads and America Counts programs
-
Utilization of all funds supplied by
the federal government
-
Effective advertising of positions to
both faculty, staff and students
-
Work-study training program
Minutes
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This
Listing Effective
02-07-08
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