CQI Steering
Committee

President's
Address
Fall 2003

President's
Address
Fall 2002

President's
Address
Fall 2001

AQIP

Agendas

Discussion

Meetings

Minutes

Process
Improvement
Teams

Dr. Yowell's
CQI e-mail

Continuous Quality Improvement Steering Committee

PROCESS IMPROVEMENT TEAMS

The following teams are currently working:

Academic Deficiency Notices

Maggie Myers (team leader), Nancy Cooper, Jim Funkhouser, Cathy Barrow, Becky Pepiot, Janice Michael, Kathi Richards and Jane Salisbury CQI Facilitator.

Minutes

Add/Drop/Refund Policies

To review and recommend changes to the CQI Steering Committee regarding the ADD/DROP/REFUND policies in order to increase operational efficiency and student success.

Velina Bogart (team leader), Maggie Myers, Lisa Hall, Doreen Miller, Judy Hunolt, Becky Pepiot and Dr. Jane Salisbury facilitator.

Minutes
 

Bookstore Charging

To meet the students need for books and course materials. To apply charges to student accounts for payment or billing.

Darlene Bayman, Darrel Isaacs, Sandy Brubaker, Carol Mestemaker, Kathi Richards, Julie Slattery, Chuck Steel and Jane Salisbury CQI Facilitator.

Minutes

Department Brochures

Create a process for designing and producing printed material to support departmental activities, excluding classroom materials.

Betty Blue (team leader), Amanda Swigert, Anne Vacarro, Jack Kramer, Shirley Moore, Ann Miller, Chip Hare, Brad Reed, and Jane Salisbury CQI Facilitator.

Minutes   |   Flowchart

E-mail/Exchange/LAN CQI Committee

Determine procedure for the creation of, training for and terminating usage rights of staff electronic accounts including e-mail (Exchange), LAN and keycard access.

Libbie Eyer, Becky Mann, Ann Miller, Jane Salisbury, Helen Willcox and Jane Salisbury CQI Facilitator.

Minutes

External Events Planning

Establish a process and timeline for external event planning. External events are all Edison Community College events held on campus to which the public is invited.

Kristi Wildermuth, Chris Sargent, Jack Kramer,  Kathleen O’Brien, Sean Ford and Jane Salisbury CQI Facilitator.

Minutes
    
External Events Process/Timelines

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GNS Process Team

The charge to the team is to review the current procedures and to recommend ways of better driving the timely and efficient entering of students' final grades.

Jane Salisbury, Sharon Brown, Nancy Cooper, Cheryl Buecker,  Cecelia Green and Jane Salisbury CQI Facilitator.

Minutes

Graduation Check

To review and to make recommendations on the process used to complete graduation checks.

Patti Ross, Maggie Myers and Jane Salisbury CQI Facilitator.

Minutes

ITS - Academic Lab Deployment

     To address needed computer lab design, enhancement, and implementation.

Carol Rigola, Brad Reed, Carol Marion, Harry Lawhorn, Jane Kretschmann, Carol Parete, Patti Ross, Janice Michael, Ray Lepore and Jane Salisbury CQI Facilitator.

Minutes  |  Flowcharts

ITS - Customer Service

To address rapid and efficient customer service protocol in the areas of computer information technology.

Sandy Brubaker, Kim Kiehl, Patti Ross, Jane Kretschmann, Ray Lepore, Darlene Cardinal, Jane Salisbury and Nancy Shuler

Minutes

ITS - Online Course Support

To address the technical development, training processes, and support of online courses.

Minutes   |  Flowcharts

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Night Administrator

To identify and examine the attendant issues surrounding evening coverage and support, including supervision, emergencies, safety/security, etc.

Sharon Brown, Cathy Barrow, Bill Meyer, Charles Steel, Steve Sykes, Jim Gariety and Jane Salisbury CQI Facilitator.

Minutes

Non-Faculty Staff Hiring Policy Committee

To review current hiring and placement protocols for the non-faculty staff.

Larry Dragosavac (team leader), Becky Pepiot, Cathy Barrow, Becky Mann, Linda Peltier, Gail Lee and Jane Salisbury CQI Facilitator.

Minutes  |  Flowchart Hiring  |  Flowchart Transfer

Non-Federal Work Study Process

To review pre-hiring administration, monitoring of employment, and payment-related issues regarding student workers.

Nancy Madden, Carole Mestemaker, Linda Peltier, Becky Pepiot, Kathi Richards, Natalie Rindler, and Dr. Salisbury CQI Facilitator.

Minutes

Online Academic Design Team

Design a process for assuring academic integrity of online classes, including the incorporation of core  values.

Brad Reed (team leader), Ann Miller, Kathy Clifton, Ken Knapke, Janice Michael, Sharon Brown, Anna Hudelson, Gail Lee, Maggie Myers, Sandy Brubaker and Jane Salisbury CQI Facilitator.

Minutes

Online Student Services

Review, evaluate and propose changes to the Edison web site to promote increased user satisfaction.

Ann Miller (team leader), Brad Reed, Stacey Bean, Chuck Steel, David Gansz, Becki Lawhorn and Jane Salisbury-CQI Process Leader.

Minutes

Orientation

Developing a comprehensive campus-wide orientation program for new faculty and staff.

Becki Murray (team leader), Sandy Brubaker, Cathy Essinger, Pat Klopfenstein,  Patti Ross, Mona Walters, Helen Willcox and Jane Salisbury CQI Facilitator.

Minutes

Parking

Define processes and procedures determining need for permanent visitor, and disability permits, purchase/delivery processes, and enforcement practices.

Dan Reke (team leader), Denise Reece, Jeanette Ranly, Randi Wheaton, Amanda Westergedes, Dick Bollenbacher, Brent Adkins and Jane Salisbury CQI Facilitator.

Minutes

Policies, Procedures and Process Team

To discover and identify new and existing policies that should be put into effect with the introduction of the User Account initiative.

Nancy Larger, Rebekah Lawhorn, Lee, Gail, Mindy McNutt, Natalie Rindler, Chris Sargent, Mona Walters, Randi Wheaton and Carol Rigola, team lead with Jane Salisbury facilitating.

Minutes

Purchasing

To address general and specific purchasing processes in view of Datatel implementation.

Brent Adkins, Diane Arnold, Darlene Bayman, Sharon Brown,  Mona Walters, Kristi Wildermuth, Nancy Shuler, Shirley Apple, Helen Wilcox and Jane Salisbury CQI Facilitator.

Minutes   |  Flowcharts

Registration/Admissions/Advising

To address issues related to admissions, registration, advising, and payment at DCC and Piqua relevant to Datatel implementation.

Maggie Myers, Darrel Isaacs, Kathi Richards, Janice Michael and Jane Salisbury CQI Facilitator.

Minutes

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Retirement Process

The team is being directed to devise a checklist-type information sheet that will give guidance for those preparing to retire.  It should include but not be limited to action timelines, steps taken with retirement-related organizations and with Edison Community College, and possible contact information.

Darrel Isaacs, Becky Mann, Helen Willcox and Jane Salisbury CQI Facilitator.

Room Reservation/Scheduling/Reservations/Maintenance

To address the room scheduling process.

Chris Sargent (team leader), Bill Meyer, Mona Walters, Kathy Clifton, Kristi Wildermuth an AVI Representative and Jane Salisbury CQI Facilitator.

Minutes   |   Flowcharts

Student Complaint

Define and deploy a multi-faceted complaint process that includes aggregating, analyzing, and responding to student and stakeholder complaints. 

Anna Hudelson, Dick Bollenbacher, Sharon Brown, Lisa Hall, Jeanette Ranly, Becky Lawhorn, Shirley Apple-Shoup and Jane Salisbury CQI Facilitator.

Minutes

Student Recognition Selection/Mentoring Team

Develop process for identifying and cultivating students who are potential candidates for local, state, and national recognition.  

Minutes 

Student E-mail

Student Email was identified as: a process for providing Edison students with a solid, more global form of communication with only one login and password to access the Edison network for document storage on a designated “Z” drive, an Edison Email account, WebAdvisor for personal information, and Blackboard for online instruction.

Sandy Brubaker, Gail Lee, Carol Marion, Ann Miller, Harry Lawhorn, Chuck Steel, Carol Rigola – Team Leader and Jane Salisbury CQI Facilitator.

Minutes

Student Records Security

Investigate and recommend a process for determining social security number needs, access, and protection throughout the college.

Darrel Isaacs, Shirley Apple-Shoup, Becki Lawhorn, Julie Slattery, Harry Lawhorn, Becky Telford, Kathi Richards, Jane Salisbury, facilitator.

Minutes

Support Services

Define the process or processes used to determine support needs for students and staff.

Sean Ford, Natalee Heath, Gretchen Rentz,  Kathi Richards, Randi Wheaton, Jane Salisbury CQI Facilitator.

Minutes
 

Target Setting

To develop a process for setting targets that will be used to monitor our performance, many of which will be posted to our Dashboard/Balanced Scorecard.

Maggie Myers, Larry Dragosavac, Mona Walters, Terri Jacomet, Gwen Stevenson, Sandy Brubaker and Jane Salisbury-CQI Process Leader.

Minutes

Technology Team

To establish steps and corresponding timelines necessary to implement the Student User Account system, including the defining of specific needs and dates of completion from supporting committees.
 
Carol Marion, Theron Niekamp, Nathan Walters, Carol Rigola, Ann Miller, Chuck Steel, Dan Reke, Team Lead with Jane Salisbury facilitating.

Minutes

Test Taking

Define and implement procedures for out of class testing including DSS, work schedule, including special accommodations for special reasons

Darlene Cardinal, Maggie Myers, Iden Smith and Dr. Salisbury CQI Facilitator

Minutes

Web Page Design

Review and make recommendations on the college web site to make it more of a recruitment/retention tool.

Ann Miller, Sandy Brubaker, Steve Whiteman, Shirley Moore, Iden Smith and Jane Salisbury-CQI Process Leader.

 

Weight Room

To study policies and procedures impacting the operation of the college weight room, including hours of service, staffing, safety concerns, and equipment maintenance and replacement.

Darlene Francis (team leader), Brent Adkins, Bill Meyer, Sharon Brown, Sandy Brubaker, Larry Dragosavac, Chip Hare and Jane Salisbury CQI Facilitator.

Minutes 

Work-Study Positions

  1. To place work-study students into area classrooms through the America Reads and America Counts programs

  2. Utilization of all funds supplied by the federal government

  3. Effective advertising of positions to both faculty, staff and students

  4. Work-study training program

Darlene Bayman, Sandy Brubaker, Anna Hudelson, Janice Michael, Natalie Rindler and Jane Salisbury CQI Facilitator.

Minutes

This Listing Effective 02-07-08

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