Services Entry Banner

CQI Steering
Committee

President's
Address
Fall 2003

President's
Address
Fall 2002

President's
Address
Fall 2001

AQIP

Agendas

Discussion

Meetings

Minutes

Process
Improvement
Teams

Dr. Yowell's
CQI e-mail

CQI Steering Committee Minutes
November 2, 2007

Those present:  Brent Adkins, Chip Hare, Darrel Isaacs, Iden Smith, Kristi Wildermuth, Libbie Eyer, Steve Whiteman, Peggy Wiggins, Cindy Carbone, President Yowell, Dr. Salisbury

Those absent:  Tom Looker 

Guests:  Carol Rigola, Dr. McNutt 

1. The meeting was called to order by Dr. Yowell.  New committee members, Cindy Carbone and Tom Looker, and guests were welcomed. 

2. The agenda was accepted without addition.  Minutes were accepted as distributed. 

3. Performance Teams: 

User Accounts – Carol Rigola reported via telephone regarding the PowerPoint handout that had been distributed.  The expansion of the original student email account into “college-wide user accounts with enhanced security via a single username and password” was discussed.  Now there are four sub-teams guided by an project management team working through the multi-faceted task of design, implementation, and deployment of a college-wide user account system.  A summer rollout is planned for with full deployment in fall semester 2008.

Security Team – Jane Salisbury reported on behalf of the Security Team.  Three issues are currently being reviewed: one, a reduction of adjunct-specific parking spots in lots 2 and 4 based upon observed usage; two, student abuse of visitor parking spots; and three, repeat offenders.  This team is currently working with campus security and Administrative Services to alleviate problems associated with parking permits and compliance with published parking regulations.

Student Worker Team – The process designed to streamline the employment and payment of student workers seems to be working well.  Some small issues between Human Resources and Financial Aid departments are being fine tuned.

Student Grievance Team – The form designed and adopted by the Student Grievance Team was distributed.

Orientation Team – Two group sessions have been held since the last CQI Steering Committee meeting, the Engineered Experience and the President’s Target.  Survey evaluations continue to be positive, especially in areas of getting to know people outside the basic work area and better understanding the interrelationships of the various college-wide initiatives.

IT Customer Service Team – The team has a meeting scheduled to review processes associated with utilizing the Helpdesk and related customer service issues.

Four new teams – New teams that are active are the Late Adds/Drops/ Refund, B and I Registration, Online Student Services, and the Student Records Security Teams.

 

4.      New Team Requests: 

Darlene Frances requested a team be commissioned to address procedures followed during emergency situations such as a flu pandemic.  After considerable discussion it was determined this was such a complex process due to the diverse issues presented by the different divisions/departments that it would be better addressed through specific vice president’s offices. 

5.      AQIP: 

Dr. Salisbury passed around copies of our Systems Portfolio Update and our four updated Action Projects.  Each of these must be updated and posted to our college CQI webpage annually in September or October.

The newest Action Project area was selected by the college community and is addressing “information collection and storage,” including how, how long, and where do we store information, especially information of a personal nature. 

6.      CQIN: 

The CQIN 2005 team continues to monitor the “on-the-bus” surveys and to consider updates to the Repository page.  Dr. McNutt has been asked to discuss the discussion board with her deans so the changes might be made to allow that to be a more viable “bus.”

The CQIN 2007 is trying to expand Edison’s working community partnerships through expanded health-related offerings, the redesign and expansion of the Par Course, and a speakers’ bureau that would support our service area public schools.

Dr. Salisbury reminded committee members to encourage faculty and staff members to utilize our various surveys to provide input for new initiatives and for sharing concerns. 

    7.  Next meeting:  April, 2008, specific date to be determined.

 

 

CQI HOME   PROCESS IMPROVEMENT TEAMS HOME     CQIN
E-mail:

Copyright © 2001-2008 Edison Community College