CQI Steering
Committee
President's
Address
Fall 2003
President's
Address
Fall 2002
President's
Address
Fall 2001
AQIP
Agendas
Discussion
Meetings
Minutes
Process
Improvement
Teams
Dr.
Yowell's
CQI e-mail
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Minutes
CQI STEERING COMMITTEE
October 11, 2002
1:30 - 3:30
Present: Brent Adkins, Maggie Myers, Mona Walters, Amanda Swigert, Iden Smith, Keith Kamerer, Becky Telford, Dennis Myers, Bill Waxman, President Yowell, Jane Salisbury
Absent: Nancy Cooper
1. Agenda approved without additions.
2. Minutes approved as distributed.
3. Salisbury reported on Performance Teams:
A. Electronic Accounts: The ELAN/Exchange team continues to work with how best to meet the needs of users while protecting the integrity of the college-wide system. Personnel and Administrative Services offices are trying to streamline the opening of accounts and granting access to the building and classrooms. Last dates of employment and the return of keys, along with closing e-mail accounts continue to be problematic.
B. Purchasing: The purchasing process team will meet to review process, procedure, and access once auditors have completed their annual audit. This should be prior to the end of the month.
C. Distance Learning: To meet in October to review the summer surveys returned by students having on-line classes.
D. ITS Customer Service: To meet in early November to review the HEAT system and its impact on customer service.
E. Grades not submitted and Hiring/Placement Teams will meet October 15.
4. New Team Requests:
A new team was requested by Lisa Waldrop asking for a review of grades submitted, faculty role in assigning/posting grades, and the impact on financial aid as related to Title IV. This request was a spin off from an intra-departmental team reviewing class rosters and the kinds of problems associated with preparing them, getting them to faculty in a timely manner, and having them returned with the necessary information to support financial aid and business office needs.
After considerable discussion, it was determined that:
A. many of the areas needing addressed were already commissioned to the Grades Not Submitted (GNS) Team, and that team should proceed with its assigned task.
B. any change to grades awarded was the responsibility of the Faculty Senate.
No new team was commissioned, and Sandy Brubaker will be encouraged to address the Faculty Senate on the rationale for new or changed grades.
5. AQIP:
Iden Smith reported the Criterion 1 team is addressing Blackboard training issues that surfaced during the fall training sessions.
Jane Salisbury reported the Criterion 4 team was ready to schedule another meeting.
The Criterion 5 team has reviewed the communication survey results and will be reporting those results to the college community within the next week or so. There next emphasis will be reviewing the organizational structure for purposes of enhancing the student-learner environment, along with facilitating campus-wide communication.
There will be nine mini-teams assigned to draft initial statements of response to the nine AQIP Criteria, and to relate those to the Organizational Principles in preparation for writing our Systems Appraisal document in 2004. Jane Salisbury will chair each of those teams.
6. CQIN:
The Student Development Office Staff will be the first office area to participate in an “engineered experiences” retreat. They will meet off-campus November 1, for a day-long session including learning new concepts, experiencing clue scanning opportunities, and relating what is presented to their own office processes.
Grand Rapids Community College will be visiting Edison on November 7, to learn about different programs offered, and to see how various CQI principles have been initiated.
7. Other:
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President Yowell reported that the Employee Working Core Values implementation team would be formed by the end of the month.
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He also said Phil Lootens and Sandy Brubaker were working on Servant Leadership development and training. A December on-campus offering is planned for twelve selected employees as a kick off venture. A Greenleaf Institute representative will be on campus to lead that workshop.
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The Policy Governance draft should be presented to the Board of Trustees in October, and adopted in December.
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Revising Employee Policy Manuals will begin in December or early January.
Next Meeting:
November 8
1:30 – 3:30
Board Room
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