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CQI Steering
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President's
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Fall 2003

President's
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Fall 2002

President's
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Fall 2001

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Minutes

August 9, 2002
10:00 – 12:00

Present:  Brent Atkins, Maggie Myers, Mona Walters, Amanda Swigert, Iden Smith, Nancy Cooper, Keith Kamerer, President Yowell, Jane Salisbury

 Absent:  Becky Telford, Dennis Myers 

  1. Agenda approved without additions.
  1. Minutes approved as distributed.
  1. Salisbury reported on process teams:

Few teams have been active during the summer.  All will be called together within a few weeks after the semester begins to continue their work.

E-Lan, Exchange:  Personnel asked for a change in the agreed upon process of notification to Administrative Services and Information Services because of the unexpected cumbersomeness of the process.  Bert Waldrop and Natalie Rindler worked out an alternate process, currently in use.  This should be adequately tested during the next few weeks with new hires associated with the fall semester and will be evaluated for its effectiveness later in the semester.

Distance Learning:  A survey was designed and piloted with summer distance learning students.  Data is currently be compiled and when collection processes are complete, the team will meet to consider input and make modification to the survey and its deployment process.

GNS:  The team members selected to serve on this team will be notified shortly after the semester begins.  This has been delayed since several members are faculty members and would not be expected to be on campus during the summer.

  1. New Team Requests:

Mary Beth Aust-keefer and Amanda Swigert requested the Steering Committee consider a team to determine hiring/promotion practices.  Considerable discussion followed:

Issues--
Process of advertising, in-house and outside
Need for position
Urgency of filling position
Different procedures among the various departments
Promoting from within
“Temporary” positions
Student workers, especially moving into full-time positions
“Ear of the President” issues
Defining key elements of process although variable
    
because of position type

Other—
How do people know the established procedures?
How are compliance issues addressed?
What type legal implications need to be identified?

Jane Salisbury is to address the team need with President Yowell for his final determination, since he was not at the meeting at this time.  If he authorizes such, the following people or people-categories are suggested for team members:

Mary Beth Aust-Keefer
Keith Kamerer
Faculty member
Student Services representative
Classified representative

  1. AQIP

Jane Salisbury reported that the three Action Project Teams are scheduled to meet on Friday, August 23.  Each must consider comments from other schools at the Strategy Forum, as well as their personnel, budget, and timeline needs.  Finalized projects must be submitted to Jane Salisbury for posting with AQIP by September 18.

  1. CQIN

Dr. Yowell, Keith Kamerer, and Jane Salisbury reported on the team experience to Seattle in July.  Chip Hare was also a team member.  The topic was “engineered experiences” and learning activities designed to understand the perceptions of the new/casual customer were a part of the conference.  The college at large will be introduced to this customer service model during the fall.

  1. Other:

Meeting times need to be changed to accommodate teaching schedules.  Nancy Cooper asked that a day other than Friday be selected if possible.  Faculty will forward their schedules to Jane Salisbury and she will look for an alternate time.  For the time being, the next meeting will be Friday, September 13, 1:30 – 3:30, in the Board Room.

 

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