CQI Steering Committee Edison Community College

CQI Steering Committee
Minutes
July 11, 2003

Those present: Denny Myers, Becky Telford, Brent Adkins, Amanda Swigert, Mona Walters, Bill Waxman, Maggie Myers, President Yowell, Jane Salisbury

Those Absent: Keith Kamerer, Iden Smith, Nancy Cooper

Guests: Ann Miller

1. President Yowell called the meeting to order. The agenda was approved without additions.

2. Minutes were approved with one correction—Pepiot to Telford.

3. Status of Performance Teams:

Reported by Jane Salisbury.

a. CIT Customer Service: Carol Rigola leads this team and has been guiding the implementation of the Track-It! System. This will be used rather than the HEAT system that is more costly, requires higher annual support, and is too labor intensive. Track-It! will meet the requirements of auditors and will address some of the original intent of this team, to monitor system problems in order to provide better service. This system has been ordered and the implementation directives have been issued. It is hoped it will be up and running within a couple weeks.

Four new labs are to be completed by fall, and computers have been ordered to complete the Darke County Campus lab. The adjunct instructor check list is still being used. Pat Heckler forwarded it to all deans this summer to be certain adjunct faculty were informed of what responsibilities and options they have for technology support.

b. Work Study: This team, led by Lisa Waldrop, has met weekly since its
inception. They will have a formal presentation at the August Steering Committee meeting. They will be proposing a formal, required orientation program for all work study students that will include a scaled-down Engineered Experiences module. Additionally, this team has modified all forms necessary to complete the work study process, have made access to information via computer, and have considered an altered pay scale for workers. During fall duty days they will be offering a short informational meeting for staff supervising work study students and introducing their updated Orientation Manual.

4. New Team Requests:

a. Faculty/Staff Orientation: the AQIP 5 team, co-chaired by President Yowell and Dr. Salisbury, requested this team. The program would be long-term, iterative, and been implemented this upcoming fall. People suggested for the team include: Mona Walters, Patti Ross, Keith Kamerer or designee, Sandy Brubaker or designee, Helen Willcox, Pat Klopfenstein, and Cathy Essinger. Jane Salisbury will facilitate the team.

b. Digital Imaging: Nancy Rush requested a team to consider the possibility of purchasing digital imaging capabilities for student records. After discussion it was agreed this is a need, but not a CQI process. President Yowell requested that Jane Salisbury contact Nancy Rush and indicate to her he was aware of the problem and would begin looking at a multi-year/phase implementation approach.

5. AQIP:

Team 1: Ann Miller presented for the Helping Student Learn Team in the absence of Iden Smith, team leader. She provided handout material summarizing the team’s accomplishments for this past year. These included repeated surveys of students registered in technology support classes, a developing faculty resource web site, increasing the availability of information related to Online or Web-Flex advising for staff advising students, and their post card initiative helping students get started in their online classes.

This team has suggested that mentors be assigned to those faculty and staff developing online classes, especially for the first time. They have also suggested deans visit course sites to review the degree of activity and the quality of courses.

Statistics reflecting student success comparisons for fall and spring semesters were shared with the group.

Team 4: Terri Jacomet submitted a written report of the Valuing People activities, and it was presented by Jane Salisbury. There are several initiatives in process: note cards to recognize specific accomplishments, re-introducing the Who’s Who publication, a staff “spotlight” regularly placed in the Daily Update, and increased recognition of adjuncts. Each initiative is in a different state of implementation and has been charged to one or two team individuals.

Team 5: President Yowell summarized the activities of Team 5, Leading and Communicating. He reported that the team had spent over a year reading materials on organizational theory/models so they could develop a mutual base of understanding that moved from conceptual to philosophical to practical. The team’s final analysis is they hope Edison will be an employee-centered, teaching-learning organization. One goal of this team is to move from the “silos to circles” concept of leadership, leadership development, and communication. Two steps are required: one, leadership behaviors must be defined and modeled by all line administrators; and two, all employees must be brought into alignment with the expectations for behavior.

Steps to move toward this work environment include issues such as policy governance, servant leadership, and working by values. Steps toward promoting this environment will incorporate determining specific behaviors compatible with the employee-centered, teaching-learning concepts and cluster meetings of cross-functional teams led by two or three line administrators meeting three or four times per year to discuss issues of general concern.

The ITS department continues to work with Public Folders and various web sites for supplying accurate and timely information to staff. Training modules for the next academic year will be offered on a monthly basis. These set modules will be announced during fall duty days. Other trainings will be available if needed.

President Yowell reiterated that information is available to staff and that he will
“Have no patience with those who decide to not find it.” They can suffer the consequences of not knowing but they are not to complain. (Yowell)

6. CQIN:

Jane Salisbury reported that this year’s team is President Yowell, Ann Miller, CeCe
Green, and herself. They are preparing for the Summer Institute being held in St.
Paul, in early August. Their readings are related to innovation and the type
environment that is necessary to support it.

7. Next Meeting:

August 8, 2003
Board Room
1:30 – 3:30