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CQI Steering Committee
Minutes
April 11, 2008

Those present:  Brent Adkins, Libbie Eyer, Darrel Isaacs, Tom Looker, Iden Smith, Steve Whiteman, Peggy Wiggins, Kristi Wildermuth, Jane Salisbury

Those absent:  Cindy Carbone, Chip Hare, President Yowell

Guests:  Dan Reke, Ann Miller, Shirley Apple-Shoup, Velina Bogart

The meeting was called to order by Dr. Salisbury.  The agenda was accepted without change and minutes of the November 9, 2007 meeting were accepted as distributed.

Performance Teams

  • User Accounts:  Dan Reke provided an update for the User Accounts Process Team, indicating that a summer deployment is still intended.  Four separate cross-functional teams are working through the myriad of tasks to be completed before our initial deployment.
     

  • Web Design Process Team: Ann Miller  reported that an online survey was being deployed to institutions within our cohort asking for information regarding the management of their web sites.  Once responses have been reviewed the team will  determine next steps, taking into consideration the recommendations presented by Bob Sevier.
     

  • B and I Online Registration Team:  Shirley Apple-Shoup indicated that the online registration process seems to be working well.  This registration process also provides a means of giving out parking, room, and time information relevant to the specific class.
     

  • Student Records Security Team:  Jane Salisbury presented the recommendations of the team.  It was determined that so many different staff and office areas have such different practices for record storage that no single process would be appropriate for all areas.  The general recommendations of the team involve reducing the use of the social security numbers, increasing the use of student ID numbers, and monitoring closely other pieces of personal information, including credit card numbers.  The AQIP 7 team and the new picture student ID will support this team’s recommendations as we investigate a digital imaging system.  (Recommendations accepted by the CQI Steering Committee.  President Yowell will forward the recommendations to the college community).
     

  • Add/Drop/Refund Process Team:  Velina Bogart discussed the recommended drop dates for full refund.  By reducing the time allowed for a full refund the college stands to save over $100,000 tuition  dollars per academic year, not including summer session.  That amount would be increased even more by laboratory, technology, and general fees.  (Recommendations accepted by the CQI Steering Committee and forwarded to the college community by Dr. Salisbury on April 11, 2008).

New Team Requests:  none

AQIP:  The college is being recognized by the Higher Learning Commission as an AQIP vanguard institution having completed its first reaffirmation of accreditation cycle.  Dr. Salisbury is to accept that award on behalf of Edison as the college’s AQIP liaison.

All Action Project teams are on task and progressing as scheduled.

CQIN:  The 2008 CQIN Team will be Dr. McNutt, Cindy Carbone, Sharon Brown, Dr. Yowell, and Dr. Salisbury.  The Summer Institute will focus on legendary service, employee engagement, and relentless improvement with two-Baldrige winner, The Ritz-Carleton, as the primary learning partner.  Our team’s focus will be on employee engagement.

 

 

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