Services Entry Banner

CQI Steering
Committee

President's
Address
Fall 2003

President's
Address
Fall 2002

President's
Address
Fall 2001

AQIP

Agendas

Discussion

Meetings

Minutes

Process
Improvement
Teams

Dr. Yowell's
CQI e-mail

CQI STEERING COMMITTEE

Minutes
March 16, 2001

 Keith Kamerer absent due to off-campus conference.

 1.      Minutes of February 9, accepted.

 2.      Agenda approved and more additional items added.

 3.      Performance team progress reported as follows:

    A. On-line technological support—Dennis Myers/Ann Miller

           --new procedures for technological support to be distributed to college community.

 

  1. Room scheduling—Chris Sargent

--current procedure determined adequate with some revisions to current “purple sheet” and distribution of required process steps to college community.  Several policy issues re-directed to President Yowell to be addressed by him or his determined designee.

 

  1. Departmental Brochures—Betty Blue

--process still in review.

 

  1. ITS Customer Service—Darlene Cardinal

--materials to be distributed to college community charting steps to be taken and reasonable expectation of service for computer-related problems in labs, smart classrooms, and offices.  Separate from web-based issues.

 

  1. B & I Registration—Jane Salisbury for Mike Burns

--process for addressing issues of credit/non-credit offerings addressed in reference to specific demands of Datatel.  New procedures already being implemented within B & I.

 

 4.     New team assigned addressing academic design of on-line offerings. 

Members to include:  Linda Verceles, Brad Reed, Janice Michael, Kathy Clifton, John Stibravy, Mary Beth Aust-Keefer, Ken Knapke, Sharon Brown and an ITS representative.

 5.      Facilitator training for those interested and available was offered Friday, March 9, was led by Scott Epstein.  Seven people attended.

 6.      President Yowell discussed some future aspects of CQI and its relationship to changes in the manner in which ECC carries out its role within the academic community.  Several issues were mentioned, including a re-design of the college’s organizational hierarchy.

 7.      An item of concern for discussion at a future meeting was Edison’s emergency procedure/processes.

 Next Meeting:  April 6, 2001
Board Room
10:00 – 12:00 

           

CQI HOME   PROCESS IMPROVEMENT TEAMS HOME     CQIN
E-mail:

Copyright © 2001-2008 Edison Community College