CQI Steering Committee Edison Community College

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Minutes

CQI Steering Committee
February 14, 2003 - 1:30 – 3:30

Present: Bill Waxman, Nancy Cooper, Iden Smith, Brent Adkins, Maggie Myers, Mona Walters, Becky Telford, Keith Kamerer, Jane Salisbury

Absent: President Yowell, Dennis Myers, Amanda Swigert

Guests: Terri Jacomet

1. Agenda accepted without additions.

2. Minutes approved as distributed.

3. Teams: Jane Salisbury referred to the CQI Newsletter and the team activities described therein. A copy of the letter sent to those staff leaving ECC was distributed. All tasks needing to be completed prior to one’s final day are outlined in the letter, prepared by Becky Woltz, a member of the ELAN/Electronic Accounts Team. The use of the letter should help Bert Waldrop and Ann Miller in their attempts to maintain the college web page and personal electronic accounts. Building access is another issue addressed in the letter, the responsibility of Helen Willcox. All exit processes must be completed or FINAL PAY WILL BE HELD.

Note: Mona Walters will verify that a current adjunct listing is being sent to Helen Willcox and Bert Waldrop at the beginning of each term.

The GNS Team reported that the submitting grades process explained to the college community by President Yowell in a November memo seems to work well. Only one adjunct did not list all the required data for e-mail submission or follow up with the mandated hard copy. This has been corrected. In the future, if the required material is not in a faxed or e-mailed document, the grades will be refused by Enrollment Services. Additionally, only a limited number of grades were not submitted for fall term, and in all but two cases, Enrollment Services has been contacted by the faculty and steps are being taken to complete that process.

Larry Dragosavac and the Hiring/Transfer Process Team submitted one process for the hiring of all permanent employees, part and full-time, and a second process for transfers from one department to another within the college. After discussion and clarification, both processes were accepted by the committee. President Yowell will be asked to introduce the new processes to the college community via memo/e-mail, hoping for an implementation date of April 1. The process team specifically stated it did not address promotions. Faculty promotions are driven by the master contract, and team members believe other promotions should be the right of management. These would include changes of title, awarding faculty flex contracts, and faculty moving into administrative positions. Often these “changes” reflect changes in work responsibilities and not changes in salary. They are management’s recognition of talent and commitment to the institution.

Question: How will wages be determined in the hiring process? Is the college going to address wage rates and standardize them, or are they negotiable?

4. New Team Requests: Parking issues were suggested as a possible process team topic. Since parking is a negotiated item by faculty, and since new building plans may drastically alter our current parking scenario, it was determined this should be tabled. No team will be sanctioned by the Steering Committee.

A second team was requested to address the college-wide concerns surrounding our Work Study Program. Since this is a cross-functional concern both department-wise and issue-wise, the following names were suggested as potential team members: Debbie Thrasher, Truman Bashore, Lisa Waldrop, Sandy Brubaker, Janice Michael (or designee), Anna Hudelson or Cheryl Buecker, and Darlene Bayman. Names will be forwarded to President Yowell for his consideration.

5. AQIP

Iden Smith compared the AQIP 1 team’s accomplishments of this year thus far with their posted goals. All areas have been surpassed. Ann Miller is being credited with being the driver for many accomplishments as they incorporate the ITS staff in training, troubleshooting, and survey activities. Currently a thread of commonality among those students not successfully completing on-line classes indicates faculty need better training, and this concern is consistent with complaints made to Keith Kamerer when requests for late withdrawal with refunds are made. Subsequent surveys may be housed in Zoomerang since this would reduce the number of steps necessary for the student to complete the survey.

AQIP 4, led by Terri Jacomet, continues to work with data from the faculty/staff survey. She provided a graphic presentation of people’s concerns and the area most in need of addressing seems to be personal recognition, across job classifications. This finding is a changing focus from the original Action Project design. A memo will be sent to all employees within a week or so asking for suggestions as to how this area of “valuing people” might be made better.

Jane Salisbury indicated AQIP 5 had been reading extensively to find commonalities within organizational structures that promote team development, general leadership development, and effective communication. For Edison, these facets of organizational design must also exemplify our Employee Working Core Values and Servant Leadership principles.

AQIP mini-teams: Seven of the nine criterion-based teams have met. The remaining two will meet on February 21. These teams are looking at defining college strengths and weaknesses in preparation for drafting our Systems Portfolio.

6. CQIN

The next “Engineered Experiences” retreat will be February 28th. Those participating will include half the environmental services staff, library and learning center staff, switchboard and faculty support staff. This retreat will also include those adjuncts working in the learning center. A March retreat is being designed at this time.

The Summer Institute theme will be “innovation” and will be held in St. Paul. Team members will be selected in May after the Institute program is finalized

7. Other

The March meeting is cancelled. The next meeting will be April 11, 2003, as scheduled.