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ITS - Academic Lab Deployment - Minutes

Minutes
9-24-2007

Members Present:  Harry Lawhorn, Nathan Walters, Carol Parete, Patti Ross, Brad Reed, Carol Marion, Bill Baker, Facilitator Jane Salisbury

Members Absent:  Jane Kretschmann, Tim Sanderson 

Visitors: Sharon Brown, Dan Reke 

Actions: 

  • Jane Salisbury called the meeting to order, introducing new members Nathan Walters and Bill Baker.
  • Members Tim Sanderson and Carol Marion will no longer serve on the team because of changing work assignments and/or schedule conflicts.
  • Guests Sharon Brown and Dan Reke were welcomed.

Discussion: 

  • Dr. Salisbury opened the meeting for discussion by saying that the upgrade/deployment process was not working and the academic side of the house wanted to work with IT to address issues that are negatively impacting the process.
  • Comments made included:
    • the academic side is rendered ineffective because labs are not done on time
    • instructors are not happy and do not wish to have another deployment experience like this past fall
    • fall deployments are more complicated because of  multiple lab changes; spring labs seem to work more smoothly
    • being short of personnel and new personnel contributed to last fall’s deployment issues; last spring went pretty well
    • faculty seem to be meeting timelines for the most part; timelines do not seem to be met by IT
    • images were not available for faculty to review as scheduled
    • IT efforts seem to be last minute and communications are poor.
    • Some faculty did not get the lab deployment sheets in on time
       
  • Clarifications made:
    • Nathan Walters understood the deployment timeline dates were “end dates” and work is to be completed by that date.
    • Patti Ross asked that deans be notified when faculty/dean timelines are not met.
    • The use of the Lab Deployment Check List was discussed and Nathan Walters will add to that list an Item 10, Lab Documentation.
    • The Lab Deployment Check List can be utilized via email to be certain IT and academics are aware of deployment progress.
    • Jane Salisbury will add to the CQI Process a Lab Documentation step hoping to maintain a record of specifics related to lab set up and deployment for reference, especially when there is a change in personnel.
    • Jane Salisbury will update the Lab Deployment process and have it posted to the CQI Process Manual.
       
  • Next meeting will be called around April 1, 2008 by Jane Salisbury.

           

           

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