President's
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Fall 2003

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Address
Fall 2002

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Address
Fall 2001

AQIP

Agendas

Discussion

Meetings

Minutes

Process
Improvement
Teams

Dr. Yowell's
CQI e-mail

Minutes
2-27-2008

Members Present:  Bill Baker, Carol Parete, Brad Reed, Patti Ross, Nathan Walters, Jane Salisbury

Members Absent: Jane Kretschmann, Harry Lawhorn

Discussion:

• Nathan Walters presented a draft of summer and fall lab deployment actions.  Considerable discussion ensued concerning the actual meeting of deadlines by faculty and Client Services.  Concerns over term start up included labs not being fully functional on class day 1.
   

• Patti Ross and Nathan Walters agreed that a mid-February time for receiving the completed Lab Deployment Schedule would support both faculty and Client Services. Step 1 was modified to read “ITS will review list of software requirements.”  And in the comment section of the lab deployment sheets, it should be stated whether or not a lab will be used during the summer so that ITS would be able to image the labs earlier.
   

• Timely lab imaging and faculty testing are keys to finding problems associated with lab stations.
   

• Nathan Walters indicated that a lack of computers on which to image is a problem.  Continuing discussion brought forth the idea of determining what computers might be used as image computers and as hot spares.
   

• Patti Ross suggested we research a spot on campus where 10 -12 spare computers could be housed for the image testing purpose.  This would also provide a site for faculty and technician training of specific lab software.  This suggestion will be taken to the CRF committee meeting for further investigation.
   

• Carol Parete asked what might be happening when an entire classroom lab seems to be experiencing problems even if the image had worked properly at the time of testing.  Nathan Walters and Bill Baker suggested bandwidth issues and/or network bottleneck problems might be responsible.
   

• Updates for software like Java, etc. do not occur during the term because the image is locked down.  If companies make changes to programs used by the students and these changes require an updated version, problems could occur even if the image worked well at the time the testing was done.  No resolution to the problem, just an acknowledgement that it can happen.
   

• Questions were asked about what will happen when the students have to log on as themselves with their own passwords.  While this issue is being addressed in another committee, it is essential for all students to know this information and/or the instructor to know or the labs will be inoperative for student use on the first day of class.    
   

• Bill Baker asked why can’t labs not being used and requiring new equipment or complicated set ups be imaged earlier, as in early summer, so that problems can be identified and fixed prior to fall term start up.  Nathan suggested he was trying to work with his team to accomplish just that.
   

• Patti Ross indicated that using project management software might be helpful.
   

• The documentation of lab imaging should be forwarded to the dean in whose divisional responsibilities fall as soon as possible after completion of the process.  This keeps the process specifics of individual lab imaging current and therefore, available in the event of personnel changes.

Next meeting to be scheduled prior to fall semester start up.

           

           

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