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ITS - Online Course Support - Minutes

March 24, 2006

Team reviewed effects of changes to the “Getting Started in Your Online Course” document, to include more specific instructions about student responsibilities regarding payments and withdrawals. Sharon Trittschuh shared some issues with Datatel reporting, but did not have any concerns about the “Getting Started” document itself. With no baseline data to compare against, but no sense that the changes made the situation any worse, it was decided to continue with the document as-is until indicators point to additional changes.

Discussion proceeded regarding success rates for online and WebFlex courses. Some faculty have reported students in WebFlex courses who are not prepared for the web portion – no email account, not familiar with Blackboard, and so on. Because, unlike in online courses, WebFlex students and faculty can meet face-to-face to resolve some of those issues, and faculty in WebFlex courses can serve as guides to students new to the web. Therefore, the committee recommends asking the Academic Senate Professional Development Committee to provide a best-practices workshop for faculty teaching students new to WebFlex, possibly as part of start-up week activities in August. Brad Reed will contact Cecelia Green about the workshop.

The committee reviewed student success data provided as a continuance from the AQIP project. Areas of concern include an overall drop in online English success rates (online English courses use ConnectWeb, not Blackboard, and do not have a student certification requirement) and certain courses that have very low success rates for online students.

The English success rate numbers may be a temporary variance, rather than a trend, but the team will continue to monitor it. The team directed Brad Reed to write a report to the CQI Steering Committee regarding their concerns about courses with very low success rates and consistently poor performance.

Brad will also present a bullet-point recap of the data at the next Academic Senate meeting.

The committee will meet next in the Fall 2006 semester.

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