E-mail/Exchange/LAN CQI Committee
Meeting Minutes
January 24, 2002
Team members: Terri Jacomet, Ann Miller, Jane Salisbury, Bert Waldrop,
Helen Willcox, Becky Woltz
Members present: Terri Jacomet, Ann Miller, Jane Salisbury, Bert Waldrop,
Helen Willcox
Team Contact member: Bert Waldrop
Team Charge Statement: Determine procedure for the creation of, training for and terminating usage rights of staff electronic accounts including
e-mail (Exchange), LAN and keycard access.
Time line for resolution: Have working plan/proposal to take to next steering committee meeting.
Committee concerns: Currently there is a flaw in how new employees receive their LAN accounts and keys as well as how accounts and keys are handled at the end of employment. Along with this process there is no current accurate way of updating the online catalog content.
Committee actions: The team created two process maps to pave the way to a resolution to the concerns. One map was for permanent staff members and the other was for adjunct faculty members. A Visio chart will be made
available of these maps by mid next week. A new form will be made to go into the new employee package that personnel gives employees. This form will have detailed information for the electronic catalog as well as personal contact information so they can be informed of their new accounts and how to get training for their particular needs. To resolve the keycard and keys issue, a section will be added to existing forms for supervisors to denote what type of access is required by the employees. Upon termination of employment forms will circulate to notify key departments of what action to take in closing out accounts, updating catalog entries and recouping keys.
Next meeting: February 5, 2002 at 8:30 am in the Board room.
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