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Criterion 1: Helping Students Learn

MINUTES
SEPTEMBER 14, 2004

MEMBERS PRESENT: Truman Bashore, Ann Miller, Susan Brunswick, Becky Telford, Matha Schleinitz, Maggie Myers, Ruth Barney, and Iden Smith

 The minutes of the April 22 meeting were approved as submitted.

Jane Salisbury attended to provide an update on the progress of the three action projects. She reported that the Criterion 1 Team was making good progress.

The Team discussed issues carried over from last year and goals for this academic year.

The Team discussed several issues related to online and web flex classes that the Chair will bring to the attention of Dean’s council.

  • When 4 and 8 week courses are taught in web flex format, a student who does not have the necessary computer skills or knowledge of Blackboard may get so far behind in the class while learning these things that they may not be able to get caught back up.
  • The Team is concerned that some courses are taught only in the online or web flex format. Some students might need the extra face-to-face time of a traditional class.
  • It appears that some instructors of web flex classes are rarely meeting with the classes so the classes are really being treated like online classes.
  • The Team is concerned that there is not much oversight of online classes to make certain that they have good content and that the instructor is running the class well.
  • The Team would like to get feedback from Dean’s council concerning whether they would like to continue getting success data after the Team’s project has ended.

The Team discussed issues for the coming year.

  • It will continue to collect success rate data and may survey instructors.
  • The Team may prepare a document that describes to students how an online course will operate, what the requirements will be, and what they should expect from the instructor. For example, a student should not expect a response to an e-mail within an hour. This document could be added to the web sites of all online courses or instructors might use it as a model for the information that they should provide to students.
  • The Team will continue to work on the online evaluation of instruction and the regular evaluation of instruction forms. The Chair will discuss this issue with Dean’s council.

Ann Miller has developed a training module for support personnel which teaches them about Blackboard, ConnectWeb, etc. 

A staff member reported that her spouse encountered a problem when taking an online course. The spouse received the postcard telling him how to get started, but he could not find his course listed when he got to the web site. What to do from that point was not clear to him.

The Team will review the postcard sent to online students and the letter sent to students who were enrolled in Blackboard 6.1 classes this fall.

The Team will meet on October 5, November 2, and November 30 during the fall semester. The meeting will be in room 228 at 1:30.

 

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