February 15, 2008
Present: Ann Miller, Sandy Brubaker, Shirley Moore, Iden
Smith and Jane Salisbury-CQI Process Leader.
Absent: Steve Whiteman
Review of Dr. Sevier’s Report:
Steve Whiteman was unable to attend the meeting, but sent along his
response to Dr. Sevier’s report:
-
Pages need to be: “simple yet effective”
-
Encourage others to provide information to update web site in a
timely fashion
-
Rotating photos similar to those on the employee web site
As a group comments were made about the web sites visited, ease
of use as well as challenges. Iden Smith liked the ability to
click on course descriptions on the Sinclair site, and to be
able to go into the college’s administrative computing system
and to register for classes.
A decision was made to survey college’s in the area of similar
size to Edison about their web site processes as well as
information about their web design team. Sandy Brubaker will
look at her list of college contacts and will ask Jack Kramer to
do the same to develop a list of people to be surveyed. Ann
Miller will look at other college web sites to track down
contact information posted online.
A preliminary list of questions to be delivered via Zoomerang:
-
What is the process for content updates?
-
Who writes the web content?
-
Who decides if the content is ok to put on the web site and
is consistent with the rest of the information presented there?
-
Who is responsible for how authority for web is distributed?
-
What is the size of the web design staff?
-
What is the make up of your staff?
-
Programmers
-
Content Writers
-
Photographers
-
What is the budget for the web site?
-
Is the web site under the control of the ITS department or
the marketing department?
-
Do they use any type of web analytics on the site—if yes,
which programs?
-
Do they purchase keywords or do any sort of paid marketing
of their web site such as Google Ad Words?
-
What services can students access online?
-
Admission Application
-
Schedule of Classes-tied into Administrative Computing
-
Assessment/Testing
-
Financial Aid
-
Registration
-
Academic Advising
-
Technical Support
-
Career Services
-
Tutoring
-
Placement Services
-
Student Email
-
Orientation
-
Disability Services
-
Business & Industry (non-credit) registration
-
What administrative computing system do you use?
-
Does this administrative computing system interface with
your web site?
Do you have more than one address for your web site? For
example are there different sites used to target different
audiences?
Ann Miller and Sandy Brubaker will meet to fine-tune the
questions and the results will be distributed to the team before
being entering the questions into Zoomerang for deployment.
Next meeting date: To be scheduled after survey results have
been collected.
