Define and deploy a multi-faceted
complaint process that includes aggregating, analyzing, and responding
to student and stakeholder complaints.
Anna Hudelson, Dick Bollenbacher,
Sharon Brown, Lisa Hall, Jeanette Ranly, Becky Lawhorn,
Shirley Apple-Shoup and Jane Salisbury CQI Facilitator.
January 7, 2007
November 20, 2006
