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Student Records Security Process Team

Minutes
10-25-07

Members Present:  Harry Lawhorn, Becky Telford, Shirley Apple-Shoup, Julie Slattery, Jane Salisbury 

Absent:  Becki Lawhorn, Kathi Richards, Darrell Isaacs

The meeting was called to order by Dr. Salisbury in the absence of team leader Becki Lawhorn.  The agenda topic was the presentation/interpretation by Becky Telford of the Information Security Survey distributed by the Information Security Team led by Dan Reke. 

After considerable discussion of survey results, the following questions are being asked and/or recommendations being considered to the CQI Steering Committee regarding those individuals and offices not able to complete designated work without the use of social security numbers: 

1.   Because personal calendars are not secure, those individuals and offices making appointments for student academic advising including the ARC, graduation checks, career advising, etc., should use and have access to only the final four digits of the social security number.  This would include but not be limited to faculty, faculty support, deans, career services, and disability services, unless needed for other purposes. 

A suggestion for moving toward this would be the masking of all but the last four digits of the social security number within the NAE screen.

2.   While the entire social security number needs to be entered into Datatel during the admission process, it is unclear what is being done with the hard copies from which the data entry occurs.  Likewise, the yellow prospect cards have social security numbers necessary for tracking and then sending the 30, 60, 90 day follow-up letters and the library maintains social security numbers for student identification purposes.

Questions revolve about how these different areas secure and protect the integrity of the social security number.  Could contact information be entered into Datatel and the yellow cards be destroyed?

A better student ID process needs to be researched, one that would utilize the Colleague ID rather than the social security number for identification purposes.

Other areas of concern include the COMPASS testing process and the ILP.  What data bases are being created/accessed and what storage parameters are being followed? Are all nine digits of the social security number necessary or would the final digits fulfill the necessary identification requirements?

3.  Those offices and individual faculty members needing complete social security numbers for program tracking purposes, for background checks, or for certification/licensing processes need to have secure storage for these documents.  This would include but not be limited to nursing, human services, early childhood, the Police Academy, some areas of CIT, Financial Aid, Institutional Research, Tech Prep, and Human Resources.

HR and Financial Aid seem to have semi-secure storage facilities.  Most faculty offices do not.  A document imaging system could facilitate record security.

 4.     Additional concerns and suggestions:

·        Block Datatel access on all computers except those actually needing it, i.e., computer labs.

·        Prohibit use of personal laptops or removable storage devices in storing any personal information of students or employees.

·        Investigate grant availability for student ID card and document imaging systems.

5.     There was no further discussion of the card swipe device that would support social security number protection in areas such as Enrollment Services or the Business Office.

Next meeting:  TBA

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