Continuing problems may require additional
information to be submitted for further review. Please
complete the Blackboard problem form and by a separate e-mail
please send the following to
:
A
screen shot of the problem would be helpful, as would a
screenshot of this URL:
http://4learning.edisonohio.edu/bin/server.
This page will tell UC which server you have connected to, and
more importantly, will give UC your session id, which can then
be tracked in the database.
(To do a screenshot click on the print screen button on your
computer keyboard. Open up Microsoft Office click on
paste, and paste the image of the error into a Word document.
You will need to send the Word document to
as an attachment.)
